The WRAP software is easy to both implement and maintain, however, should you need us for support, we are here 24x7 to help you address any challenges you might have. Included in your purchase of WRAP is six months of free support. We also offer additional support plans for your ongoing needs.

Our technicians have years of experience and expertise working with project management tools across various methodologies, from Agile and Scrum to Lean Manufacturing, Six Sigma and others. They have implemented these tools, worked on teams utilizing these tools and have customized these to meet the needs of their respective organizations.

The WRAP team will bring its Agile expertise to bear for you in order to best support your software product development needs.

Support
We provide support by forum and email for all users. One hour of remote product training is available on request for paid users.

Professional Services
WRAP is on-demand (SaaS based) solution and we can customize it to meet your specific needs. We offer professional services for::

• Adding features to address your specific needs
  
• Installing WRAP on your premises.
  
• Developing source code to integrate WRAP with your own applications including a control system, defect management systems, development systems, project management software, quality (testing) software or any other in-house application.

Training
We offer on-site and off-site training on Scrum, the Agile methodology and WRAP. We provide personalized training specific to your needs. Please contact sales@woodranchtech.com for details.